So, to prove my point that customer service has gone to hell in a hand basket, I am going to give you two examples that just happened today.
1) We had our furnace and central air unit cleaned today. The man from the heating company (which I will leave unnamed since I don't believe in mentioning the names of bad companies) leaves all the doors to our house open letting our dog out. The dog was at the end of our driveway when my husband had realized what had happened. Then, the cleaner he used is all over our laundry room, garage and driveway. Again, we have pets who could lick up this cleaner and get very ill...not to mention the fact that we have a toddler in the house. And, when the man left, not only did he not clean up the house, but he didn't close any doors, including our garage door that he opened behind him. What, were you born in a barn? Not only was he a slob but had absolutely no care in the world about the fact that our animals could have been lost for good (not only our dog but our indoor cat). This is completely unacceptable. We have already filed a complaint. You have to act immediately! Don't just shake your head and say, "well, next time I'll say something". No way, make it stop now!
2) While waiting at the window of a fast food restaurant, my husband notices one of the workers, who was wearing rubber gloves to handle customer's food, was also handling his own food and eating it. He was dumping candy from a box into his gloved hand and then eating it. And then he picks up customer's food, with the same gloves, and handles that. GROSS!
Not only is this poor customer service but it's a health code violation. Are you kidding me?
What is wrong with this picture? And you wonder why I believe we need a change?
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4 comments:
Hi...Your post really got me thinking man..... an intelligent piece ,I must say. Get more information about Heating Services .
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