As you begin your work week, all that I ask of you is this: What would you expect to receive if you were the customer in front of you? So as you go through the motions of your day, remember those words...and remember that if it weren't for that customer (and many more just like that one) you wouldn't have a job.
Therefore, treat each customer as you would expect to be treated. Thank them for their business (since you are thankfully employed) and ask them to come again. And then smile. It will not only make you feel better but it is contagious. It will make the most irritant and angry customer change their mood.
Good luck and have a great week!
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3 comments:
Comprehensive training on mentoring will really benefit the company in terms of profit and good will.
Thanks you very much..informative tips for taking!
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Hi Guys,
Its really informative News about online Maintenance Programs ,And Very helpful articles for dealership and Pre paid Maintenance.I like it.
Thanks for sharing wonderful articles regarding online business.
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