Just had to share a great customer service line I heard the other day... I was calling an insurance call center for some assistance and when I was done with the call I said, "Thanks for you assistance!" and the customer service rep at the insurance company said "Thanks for the opportunity to assist!".
I thought that was a great customer service line. I don't normally believe in mentioning company names, especially if they don't provide good service (every one, companies included deserve a second chance), however, I feel that if a company excels at customer service than it is worth mentioning their name.
So here's to you Nationwide for training your customer service reps right!
Sunday, May 20, 2007
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